Publisher and current version
The provider and privacy contact for this product are Claritas Technology, Ngeme Stadium Entrance, Limbe, Southwest Region, Cameroon; [email protected]. This public notice is effective 28 October 2026. Earlier product branding or store package identifiers do not change the provider stated here.
Provider and contact
Your Mail is a product of Claritas Technology, based at Ngeme Stadium Entrance, Limbe, Southwest Region, Cameroon. For support, complaints or legal questions, write to [email protected] and state that the app concerned is “Your Mail”.
Using existing mailboxes
You must be authorized to access each mailbox you connect. Your Mail does not provision hosting, create a mailbox or grant access to an address simply because you type it. Your hosting or email provider remains responsible for its service and policies. Sending from aliases requires the provider's authorization. Do not use the app for unauthorized access, spam, fraud, harassment or unlawful content.
Free and Pro
Free permits one company with up to two email domains and up to two company mailboxes, plus up to three personal Gmail accounts and five selected device calendars. Pro removes company/mailbox/calendar count limits and enables the Pro features identified in the app. Technical safety limits, device capacity and provider limits still apply. A feature requiring a supported device, provider authorization or store registration is not guaranteed on every device or provider.
Subscriptions and prices
Where a subscription is offered, the current store checkout sets the price. Google Play displays the actual localized price, taxes, billing period and renewal terms before purchase. Subscriptions renew automatically until cancelled. Manage or cancel through the app's subscription-management link or Google Play. Uninstalling the app or removing mailboxes does not cancel a subscription. Access normally continues to the end of the paid period after cancellation. Refunds, withdrawal rights and other mandatory consumer protections remain governed by applicable law and Google Play's procedures; these terms do not waive them.
Plan changes
Existing local mail is preserved if a subscription ends. Free limits apply to further mailbox connections. The calendar agenda displays the first five available saved calendars; you can change your selection. Other calendars are not deleted from their providers. Paid functionality requires periodic online purchase verification; offline access to paid features lasts up to 24 hours after the last successful check. Core mail and access to existing cached content remain available.
Mail reliability and backups
SMTP acceptance means the submission server accepted the message, not that a recipient received or read it. If submission is interrupted, the app may ask you to check Sent and the recipient before retrying to prevent duplicates. Scheduled messages send from this device after the selected time when Android permits execution and connectivity is available. Battery restrictions, device shutdown, force-stop and provider outages can delay them. Keep important records with your provider or an appropriate backup; device-only unsynced drafts cannot be recovered after key loss or removal.
Privacy and security
The privacy policy describes data processing. Keep the device secure and use app passwords where your provider requires them. App lock, TLS and encrypted storage are useful protections but are not a promise against every threat or end-to-end encryption. Do not give support mailbox passwords or access tokens.
AI, smart inbox and calendar
On-device AI summaries require compatible Android hardware/software and foreground use. Models may need a separate download. There is no cloud fallback. Summaries can omit or invent details: read the original before acting. The smart inbox groups messages using local flags and message headers; those signals may be missing or inaccurate. It does not promise correct priority classification. The calendar displays calendars exposed by Android after your permission and delegates event changes to your calendar app; it is not a Claritas calendar synchronization service.
Ownership and responsibility
You retain rights in your messages and attachments. Your Mail software, trademarks and supplied brand assets belong to their respective owners. Open-source components remain under their own licences. The service is provided with reasonable care, subject to provider/device limitations. Nothing here excludes liability or remedies that cannot lawfully be excluded, including mandatory consumer protections.
Applicable law and complaints
Cameroonian law applies to the extent permitted by applicable law. This does not remove mandatory rights or access to courts or regulators available in your country of residence. First contact [email protected] with “Your Mail” in the subject and a description of the issue.
Changes
Material changes to these terms, features or subscription prices will be communicated through the app and applicable store processes before they take effect.
Your agreement
Downloading or installing Your Mail does not record agreement. Before using the app, review these Terms and select the agreement checkbox, then Agree and continue. Your Mail stores the accepted terms version and time in encrypted storage on this device. Clearing local storage removes this record. The Privacy Policy describes processing; accepting these Terms does not enable optional AI, calendar access or notifications. Existing connections and their background jobs are not revoked by this review screen.